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Is it safe to use my credit card for purchases?
What credit cards do you accept?
Can I pay with in-store or merchandise credit?
Are there other ways to pay?
Do I have to pay sales tax?
What's your pricing policy?
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Is it safe to use my credit card for purchases?
Definitely! You can safely enter your credit card number via our secure server, which encrypts all submitted information. We offer an additional layer of security by storing all credit card information on a computer that is not connected to the Internet Your card number is transferred to this secure machine across a proprietary one-way interface. It's like the Fort Knox of hard drives.

Thanks to our super-secure server and all the careful measures we take to protect your information, we're able to guarantee that every transaction you make on babystyle will be 100% safe. This means that in the incredibly bizarre and extremely unlikely event that unauthorized charges are made to your card as a result of shopping at babystyle - you won't pay a penny! The truth is, you're safer shopping online with babystyle than you are using your credit card at the mall, and better even-you don't have to leave home.

For more details on this important topic, please check out our security statement.

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What credit cards do you accept?
We accept Visa, Master Card and American Express. We're sorry, but we don't accept gift credit cards (e.g. Visa Gift Cards, American Express Gift Cards).

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Can I pay with in-store or merchandise credit?
Both merchandise and in-store credits are redeemable at any babystyle retail store and/or babystyle.com. Your babystyle credits are good for one year from the date of issuance. babystyle is not responsible if lost or stolen. Neither merchandise nor in-store credits are redeemable for cash, and they cannot be used to purchase gift cards. For questions regarding babystyle credits, visit or call your nearest babystyle retail store or visit babystyle.com. For card balance information, please call 800-930-6757.

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Are there other ways to pay?
We also accept babystyle gifts cards, gift certificates, merchandise credit and in-store credit. If you are using multiple gift cards, gift certificates, merchandise credits and in-store credits, be aware that you can only use a combined maximum of 4 during a single purchase. We're sorry, but we don't accept gift credit cards (e.g. Visa Gift Cards, American Express Gift Cards).

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Do I have to pay sales tax?
For online orders, a sales tax will only be assessed on packages going to Arizona, California, Colorado, Connecticut, New York, Texas, New Jersey and Washington shipping addresses as required by law. Shipments to addresses outside of these states will not be charged sales tax (sweet!).

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What's your pricing policy?
Our goal is to bring you the highest-quality service at an affordable price. As with any store, we have to contend with the laws of supply and demand, so we must reserve the right to change prices as the market dictates. That's why if an item sells out, we're unable to guarantee that it will come back at the same price.

Even though we strive for perfection, we are human and have been known to make a few mistakes. It happens very rarely, but once in a blue moon there might be a mis-priced item on our site or in our catalogs. To catch these errors, we run price checks as part of our order confirmation process. For this reason, we cannot confirm the price on your order until after you've submitted it.

So what happens if we find a mis-priced item inside your order? If the actual price is lower than the price that appeared on the site when you placed the order, we charge you the lower price, and you get an unexpected deal. If the actual price is higher than the price that appeared on the site when you placed the order, we will send you an e-mail or call you on the phone to determine whether or not you want to pay the higher price. If you do not want to pay the higher price, we can cancel the item from your order. We do not charge your credit card until your order has been shipped.

Some of the items that we sell carry surcharges. These are usually big items, like cribs or rocking chairs. Since they're bigger and bulkier, the cost of storing and shipping these items is higher. If you'd like more details on shipping costs, click here.

Price Adjustments: We do offer a one-time price adjustment for online and store clearance purchases within 7 days of purchase. However, please be aware that price adjustments are not available for merchandise purchased using promotional discounts or merchandise that has been temporarily marked down. Also, if you use a coupon that has a minimum purchase requirement, you may not qualify for a price adjustment. Please note that price adjustments for items purchased online at babystyle.com may not be made in babystyle stores. To receive a price adjustment on an item purchased online at babystyle.com, contact our Customer Care team with your order number within 7 days of purchase (1-877-378-9537 or custcare@babystyle.com). To receive a price adjustment on an item you purchased in one of our stores, simply bring the item and your original receipt to the store within 7 days of purchase. Please note that babystyle.com does not make price adjustments on clearance pricing featured in babystyle Stores.
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Enter your due date/baby's birthday and your email to get special perks:
Questions? Contact us at custcare@babystyle.com or call us toll-free at 1-877-378-9537
Phone Hours: Monday through Friday 7am to 4pm Pacific Time

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babystyle: maternity clothing, baby clothing, kids clothing, newborn apparel, baby shoes, kids shoes, toys, books, strollers, car seats, highchairs, diaper bags, cribs, crib bedding, nursery decor, changing tables, baby gifts, baby registry, halloween costumes.


Fine Print:

free ground shipping on $75+
- To get free ground shipping, you have to order at least $75 worth of goodies (not counting gift wrap, tax or shipping charges).
- Free ground shipping covers the cost of ground shipping (usually $7.95) plus the $0.50 that would normally apply per additional item. It is only applicable to online orders shipped via ground.
- Free ground shipping will NOT count toward any additional surcharge or drop ship fees.
- Sorry, free ground shipping is not available on orders shipped to Alaska or Hawaii.
- To prevent abuse, we reserve the right to cancel any order at any time.
- Hurry, this offer is for a limited time only and may end at any moment!

extra 40% off outlet with code XTRA40
- 40% off is valid on online outlet orders only.
- To receive the 40% discount, you must enter the coupon code XTRA40 during checkout.
- Coupon is only valid on winter sale & outlet items; the discount will not apply to other items in your order.
- Coupon can't be combined with other coupon-based promos or discounts; no more than one coupon can apply per order.
- Coupon can't be combined with the PURCHASE of gift cards.
- No rain checks on out of stock items.
- Not applicable to previously placed orders.
- Hurry, this offer is for a limited time only and may end at any moment!

25% off select babystyle shoes with code SHOES25
- 25% off is valid on online orders only.
- To receive the 25% discount, you must enter the coupon code SHOES25 during checkout.
- Coupon is only valid on the select babystyle shoes linked to above; the discount will only apply to the select babystyle shoes in your order.
- Coupon can't be combined with other coupon-based promos or discounts; no more than one coupon can apply per order.
- Coupon can't be combined with the PURCHASE of gift cards.
- No rain checks on out of stock items.
- Not applicable to previously placed orders.
- Hurry, this offer is for a limited time only and may end at any moment!